All our payments are processed by WorldPay.
The price charged will be the price stated in our web site and will include VAT if applicable.
All orders will be dispatched within 2 working days excluding the day the order is placed. An e mail confirmation will be sent to the e.mail address provided on the order.
If your order or part of your order cannot be fulfilled we will offer a refund of part or all of the order.
All orders are dispatched using Royal Mail First Class Post or Special delivery.
Delivery will be made to the specified address on the order form. If we fail to deliver any or part of your order within 30 days you will be entitled to a refund to the value of the order including delivery.
Warranties and Liability
You should examine the goods as soon as reasonably possible after delivery. Any claim you have for defective goods must be made within 14 days of the date of delivery. Any such claims that are verified will result in full refund or replacement.
Verified Claims made after 14 days will be entitled to a replacement or at our discretion a refund.
Right to cancel
You have 7 days from receipt of goods or 7 days form placing the order (whichever is the longer) to cancel the contract and return the goods at your cost to Beauty Dispensary LLP, 390 Wimbledon Park Road, London. SW19 6PJ, for a full refund of the order value including postage. Goods must be returned unused, unopened and complete with all accessories and packaging.
Goods deemed as used will not be entitled to a refund except when subject to a manufacturing fault or prior agreement has been made with Beauty Dispensary LLP.